Collision damage
Front, rear and side impact repairs for cars, trucks and SUVs. An inspection helps identify the visible damage and the areas that need a closer look.
Bodywork for cars, trucks & SUVs
Auto body & collision repair in Springfield, IL.
Collision damage, body panels and refinishing for cars, trucks and SUVs. Call our Wabash Avenue shop to plan an estimate, share your claim details and understand how the repair will move forward.
Call (217) 793-9777A plan for your vehicle
From a damaged panel to a collision repair.
A scrape on the surface and damage behind a panel can call for different kinds of work. We look at the vehicle before recommending how to repair it.
Call about a vehicle
Frame & unibody work
Structural measurement and repair after an impact. Tell the team how the damage happened and about any changes you noticed after the collision.
Dents, scratches & refinishing
Body damage from everyday parking, scrapes and impacts. The condition of the panel and paint helps determine the repair and refinishing work.
Metal & plastic bodywork
Repair or replacement of body panels and bumpers depends on the damage, panel material and its location. The estimator can explain the approach for your vehicle.
Training and shop commitments
I-CAR Gold Class®
Ongoing collision repair training to keep pace with the way vehicles are built.
Find us in the I-CAR directoryBefore your estimate
Bring the details. We’ll look at the damage.
Call before making the trip, or request an estimate appointment through Carwise. If insurance is involved, tell us which insurer is handling the claim first. It may need to prepare its own estimate or send an assignment before we write one. An estimate visit and repair drop-off are separate appointments.
- Estimate cost
- Free estimates.
- Time for the visit
- Plan for 30–60 minutes at the shop. Estimate appointments can be several days out. Call ahead to confirm availability and any insurance steps first.
- Walk-in visits
- Appointments are preferred. Walk-ins depend on estimator availability and may need to return at a scheduled time. Call before making the trip.
What to have ready
- Your vehicle’s year, make and model
- The vehicle for an in-person estimate; call first if it cannot be driven
- The handling insurer, claim number, existing estimate and any assignment or instructions
- Questions about timing, transportation and the repair plan
Vehicle towed in? Contact the handling insurer about the claim and towing arrangements, then call us with the claim details. Arrival does not mean repairs start immediately. We need the insurance steps, your signed authorization, parts and a place in the repair schedule.
Find your insurer’s repair processBefore repair drop-off
Ready for the repair appointment.
An estimate visit is one step. Leaving your vehicle for repairs is another. Confirm the date, authorization and transportation plans with the office first.
Rental and drop-off questionsFor a scheduled drivable drop-off
- Bring a full tank of fuel for required calibration procedures.
- Remove child seats, strollers and large items.
- Bring any insurance checks already issued for the repair.
- Confirm your contact number, rental arrangements and signed repair authorization.
These steps do not apply to bringing in an unsafe or towed vehicle. Call us to discuss its arrival and claim details.
How a repair goes here
From the first call to pickup.
Every repair is different. These are the main steps, with timing shaped by the damage, insurance approvals, parts and any calibration work.
Insurance claim?Bring your claim number and anything your insurer sent you. Kulavic’s works with most insurance companies.
Call (217) 793-9777- Step 01
Share the claim details
For an insurance repair, contact the handling insurer and give us its name and your claim number. Its process determines who prepares the estimate. Paying yourself? Tell us when you call.
- Step 02
Arrange the estimate
Our estimates are in person and usually take 30–60 minutes. Some insurers prepare an estimate from your photos instead. Call first so we can explain the right next step.
- Step 03
Authorize and plan
Sign the repair authorization, confirm any insurance approval and arrange drop-off. Parts availability and the repair schedule affect when work can begin, including for towed vehicles.
- Step 04
Repair, refinish and check
The work can include disassembly, additional damage review, body repair, paint and reassembly. We coordinate diagnostic scans and any required calibration with ADC. Some vehicles need a dealership visit.
- Step 05
Confirm pickup and payment
Wait for the shop’s ready-for-pickup message. Confirm the balance and payment arrangements, then collect your final paperwork, written warranty and keys at the front desk.
- Step 06
Care for the repair
Follow your fresh-paint care instructions and keep the warranty sheet. Contact the shop promptly with any question or concern after pickup so we can arrange a time to look at it.
Collision repair questions
Know what to ask.
Every repair has its own details. Here are a few useful starting points.
More repair questions01Do I need a body shop for a small dent or bumper scrape?
Body shops repair more than major collision damage. Contact Kulavic’s about dents, scratches and damaged metal or plastic panels. The shop will need to see the damage to discuss an appropriate repair.
02Can you give me a repair price from a photo?
Photos can help start the conversation, but they may not show damage behind a bumper or panel. Call to arrange an inspection and ask what is needed for your estimate.
03Can I bring my insurance estimate?
Yes. Bring the estimate, your claim number and any instructions from your insurer. Kulavic’s works with most insurance companies; the team can discuss your claim and the work your vehicle needs.
04What if my vehicle needs a scan or safety system calibration?
We coordinate pre-repair and post-repair diagnostic scans and required calibrations with Advanced Diagnostics & Calibrations (ADC). Many can be handled at the shop, including a road test when the procedure requires it. Some makes and models need dealership equipment or a dealership visit, which can add time.
05How long will my collision repair take?
Timing includes insurance steps, the existing schedule, parts, repair, paint and any calibration. Larger tow-in jobs can take one to two months from arrival to completion, depending on the damage and availability. Paint work alone can require several shop days. These are planning examples, not a promised completion date. Call for your vehicle’s current schedule.
06How will I hear about my repair?
The shop mainly uses text messages once the repair file is set up. Automated reminders do not show every repair stage or every part order. The team can send a specific message about a delay or pickup. Confirm the best contact number, tell us if you cannot receive texts and call when you need more detail.
07What should I do after pickup?
Keep your final paperwork and written warranty, and follow the paint-care instructions for your repair. The shop generally advises waiting 30 days before hand washing fresh paint and closer to 60 days before an automatic car wash. Contact us promptly if you notice a concern so we can arrange a time to inspect it.
Repair advice
A little reading before your visit.
What to bring to an auto body estimate in Springfield
A short checklist for your first body shop visit: vehicle details, damage photos, insurance paperwork and the questions to bring along.
Bumper damage: questions to ask before a repair
A scraped, cracked or dented bumper deserves a clear repair plan. These questions help you discuss inspection, bodywork, finish and next steps.
Visit the shop
Right here in Springfield.
Collision and body repair on Wabash Avenue. Call ahead to plan your estimate or repair drop-off.
HoursMonday–Friday, 7:30 am–5 pm. Saturday & Sunday closed.
Phone(217) 793-9777
Emailjordyn@kulavics.com
InsuranceWorks with most insurance companies. Bring your claim number.
Springfield, IL 62711Collision & body repairOpen in Google Maps