Open the claim with the company handling it.
Have the insurer’s name, claim number and claim representative details ready. If you have not received an estimate or assignment yet, ask the insurer what it needs before the shop can prepare an estimate.
Serving Rochester at our Springfield shop
Collision Repair for Rochester, IL Drivers.
For a collision repair estimate from Rochester, call Kulavic’s at (217) 793-9777 before making the trip to Springfield. Tell us which insurer is handling the claim, whether a claim has been opened and whether you already have an estimate. The estimate process differs by insurer, so a quick call helps identify what the shop needs before an in-person visit.
Call (217) 793-9777Your visit from Rochester
Get the claim file ready before the estimate visit.
All estimates and repair work take place at 4601 Wabash Avenue, Springfield, IL 62711. Use this page’s directions link to check a live route from Rochester. Estimate appointments are preferred, may be several days out and take about 30 to 60 minutes. Call first with the insurer’s name and claim number so we can discuss any estimate or assignment the insurer needs to provide.
Directions from RochesterOur one repair location
4601 Wabash Avenue
Springfield, IL 62711
Monday–Friday, 7:30 am–5 pm. Saturday & Sunday closed.
Request an estimate appointmentCollision repair servicesBefore making the trip
A repair plan you can prepare for.
Follow the estimate path for your carrier.
For Progressive claims at this shop, Progressive prepares the initial estimate, often from photos when the claim is eligible. For State Farm, Farmers, Nationwide and Allstate claims, the shop needs the correct claim workfile or assignment before writing its estimate. Call before booking so we can help with the next step.
Bring the paperwork and the vehicle.
Estimates are in person. Bring the vehicle if it is safe to drive, along with any insurer estimate, claim instructions and photos requested by the carrier. Photos can help start a conversation, but they do not replace the shop’s inspection.
Wait for a separate repair drop-off date.
A completed estimate does not reserve a repair date. Your signed authorization, insurer review, parts and the repair schedule all affect when the vehicle can be dropped off and work can begin.
01Should I get an estimate before I open an insurance claim?
Contact the insurer handling the loss first, then call Kulavic’s with the claim details. The insurer may prepare an initial estimate or send a workfile assignment that the shop needs before writing its estimate.
02Can the estimate be done from photos?
Some insurers offer photo estimates for eligible claims. Kulavic’s estimates are in person so the team can inspect the vehicle. Call with your insurer’s instructions to find out whether another shop visit is needed after its estimate.
03What if my vehicle cannot be driven to Springfield?
Call the handling insurer about the claim and towing instructions, then contact Kulavic’s before arranging transport. Tell us where the vehicle is and share your claim number so the office can discuss next steps.
Visit the shop
Right here in Springfield.
Collision and body repair on Wabash Avenue. Call ahead to plan your estimate or repair drop-off.
HoursMonday–Friday, 7:30 am–5 pm. Saturday & Sunday closed.
Phone(217) 793-9777
Emailjordyn@kulavics.com
InsuranceWorks with most insurance companies. Bring your claim number.
Springfield, IL 62711Collision & body repairOpen in Google Maps